We’re taking a break
We’re pausing the sale of policies while we rejig our cover to best suit the changes needed for travelling customers.
We’re not going anywhere, and all current customers can reach us via the usual channels of chat, email and phone
If you have any questions please get in touch
Are you contacting us about choosing the right cover?
If you need help understanding anything about our cover start by comparing our 4 levels of cover here, and learning more about our 10 optional Packs here. To discuss your specific travel insurance needs, you can:
Live Chat Call +61 2 8880 9428 Email hello@travelwithkit.com
Are you contacting us about a medical condition?
We cover many pre-existing medical conditions (see the list) but if you are worried or know that your condition is not automatically covered we can assist you to potentially upgrade your policy and be covered for your condition. Read more about medical conditions and screening. To discuss this you can:
Live Chat Call +61 2 8880 9428 Email hello@travelwithkit.com
Are you contacting us about your existing policy?
You can amend some details on an existing policy such as your travel dates and contact email address, here. You can also apply to cancel your policy, should you be within your 14-day cooling off period, here. For additional help with an existing policy you can:
Live Chat Call +61 2 8880 9428 Email hello@travelwithkit.com
Are you contacting us about a medical emergency?
Is it an emergency? If you are overseas and need to make an emergency claim you can reach Kit by telephone. Read more about claiming.
Call +61 2 8880 9428
Is it about a new or existing claim?
Our customer support team can assist you with both new and existing claims. Get in touch during business hours, or, if it’s a new claim, go ahead and claim online. You can learn more about the claims process here.
Live Chat Call +61 2 8880 9428 Email claims@travelwithkit.com
General enquiries
Want to chat about something else? We’d love to hear from you! You can catch us here:
