Claim Online

If you are overseas or back home in Australia and wish to make a claim that does not need an immediate, emergency response, the easiest way to claim is to use our online claim form.

We’ll do the rest

Provided we’ve got all the necessary documents we’ll process, assess, and pay your claim without delay, typically within 5-10 working days. Don’t worry, we’ll let you know if we need any further information or documents to help process your claim.

To help us assist you, it’s important that you:

Have your policy number handy

Understand what’s covered

Keep receipts and medical records (See more claims tips)

More ways to get in touch